Contact Us
For Optometrists

Refer to the sub-specialist, not to a queue

Send it straight to the surgeon who should see it. You get a letter after every visit, and the patient comes back to you once they are stable.

Referrer line — 01 234 5678hello@clenic.example
Referral criteria

When to send, and what to send with it

  • Cataract and lens

    Refer when

    • Vision affecting daily activity despite best correction
    • Glare that stops night driving
    • Any cataract with co-existing retinal disease

    Please include

    • Current refraction
    • Any pre-existing retinal or corneal findings

  • Glaucoma

    Refer when

    • IOP above 24 mmHg on repeat
    • Any field defect consistent with glaucoma
    • Cup-to-disc ratio above 0.7 or an asymmetry above 0.2

    Please include

    • Two IOP readings with time of day
    • Field printouts if you have them
    • Disc photos where available

  • Cornea

    Refer when

    • Topography suggesting keratoconus in anyone under 30 — treat as urgent
    • Recurrent erosion not settling
    • Any corneal ulcer — phone us the same day

    Please include

    • Topography maps
    • Contact lens history

  • Retina

    Refer when

    • New distortion or central scotoma — within one week
    • Diabetic maculopathy on screening
    • Sudden floaters with flashes — same day

    Please include

    • OCT if you have it
    • Diabetic status and last HbA1c

  • Oculoplastics

    Refer when

    • Lid lesion that is changing, bleeding or causing lash loss
    • Ectropion or entropion with surface compromise
    • Watering that has not settled with lid hygiene

    Please include

    • A photograph of the lesion if possible
    • Duration and rate of change
Shared care

What you get back

  • A letter after every visit

    You get the findings, the plan and the outcome — not just a discharge note at the end.

  • Direct surgeon contact

    Each surgeon has a line for referrers. You will not be routed through reception to ask a clinical question.

  • Urgent seen same day

    Ring the referrer line and we will fit an acute case into that day's list.

  • The patient comes back to you

    We do not take over routine care. Once stable, they return to your practice.

Urgent pathway

Suspected retinal detachment, corneal ulcer, giant cell arteritis, chemical injury or sudden painless vision loss — ring the referrer line and we will fit them into that day’s list. Do not send these by letter.

Forms

Referral paperwork

Ask us a question

  • General referral form

    PDF · 1 page

  • Urgent referral pathway

    PDF · 2 pages

  • Glaucoma shared-care protocol

    PDF · 4 pages

  • Post-operative co-management

    PDF · 3 pages

Demo build — the form files are not attached yet.